services offered by WRG

WIH Resource Group, Inc. is active in the environmental industry specializing in M&A transactional support, due diligence, project and management operations, documentation services, valuations, and acquistion search services with a specialty service niche in the waste and recycling industries.  Our services and performance in the M&A arena have included mergers and  acquisitions, transactional management projects, company appraisals and business enterprise valuation services for both public agencies and private sector environmental or waste management companies.   

Mergers & Acquisitions (M&A)

 WRG advises and consults on a wide range of mergers and  acquisitions (M&A) services, and actively participates in transactional due diligence and research projects associated with merger and acquisitions.   Business, Assets and Facility Valuations WIH Resource Group's Principals and Senior Advisors have been active in business, assets and facility valuations for decades, performing business valuations within  many different industries. This extensive experience has helped us develop very efficient business valuation techniques.  Our skills and experience are particularly applicable to business mergers and acquisitions in the environmental industry, including landfill sales and acquisitions, buying and selling businesses that operate waste transfer stations, and mergers and acquisitions of both general freight and specialty transportation logistics firms.  

Waste Transportation - Collection, Transfer, Wastebyrail and Barging 

WIH Resource Group, Inc. Clients include several of the world’s largest shipping and waste transportation companies and many of the waste management collection, transfer and disposal companies that move waste materials long distances throughout North America.  The team of subject matter experts at WIH Resource Group have extensive experience in the transportation of all forms and types of waste and cargo materials including nuclear, hazardous, municipal solid waste (MSW), recyclables and remediated soils, other contaminated residuals and C&D wastes.  

Business Brokerage Services 

WRG's team of M&A industry experts has over 50 years combined experience in brokering business sales, mergers, and acquisitions. We bring sellers and qualified buyers together, and move the sale of the business through to completion with expert due diligence, valuation, and highly skilled negotiation services.  

Business and Facility Acquisitions 

While the pace of economy can be challenging at times, the current economic situation presents many opportunities to grow via acquisition. WIH Resource Group is proud to represent businesses that present excellent opportunities for acquisition and expansion. 

Addressing the complex issues that can erode operational performance is one of the biggest—and most important—challenges organizations face today.  WIH Resource Group is a valuable partner in optimizing the contributions a company’s operations make to the top and bottom lines.   WRG's Operational Performance Review, referred to as the OPA, is an operational efficiency audit – a technical review – of your operations – waste / recycling collections, landfills, recycling facilities, MRF operations as well as your fleet management. It provides you with a practical evaluation of what’s working and what’s not.   

How the OPA works   

We evaluate your operations from top to bottom, reviewing your equipment, fleet maintenance, labor utilization, facility layout, productivity, safety, litter control, etc.  If it’s part of your operations, we assess it for you.   Then we measure the productivity of the individual activities using our proprietary operations and financial analysis models and proformas.   We present our findings and recommendations to you in a detailed report that provides step by step instructions on how to improve your operation and how those improvements translate into savings for your bottom line.   

The Operational Performance Assessment (OPA) is a business improvement process developed by WIH Resource Group (WRG) that offers organizations, in both public and private sectors, the opportunity to benchmark and evaluate their current operational processes, identify areas of opportunity for efficiency and productivity improvements, and develop management programs that foster an increased environment of accountability among front line managers, supervisors, fleet managers, drivers, operators and other key positions of impact to the bottom line.   The WIH Team works alongside our clients’ staff in establishing and developing protocols to achieve newly established (and mutually agreed upon) goals.  

The OPA was developed and has been refined to meet the following objectives:   Implementing permanent tools, processes, standard operating procedures, and best practices that will improve productivity; Creating productivity improvement plans that will roll-up to exceed their current productivity plans and targets; Developing specific plans that empower their front-line managers to positively influence employees’ behavior, improve work culture, drive productivity improvements through improved communications and provide accountability; Improving the quality of WIH’s clients’ revenue through efficiency audits on a customer by customer level to obtain improvement to Operating Margin (Yield), and/or return on capital.   

The OPA Key Areas of Focus   

Safety – Assessment of adherence to safety policies and / or need to update safety programs 

Facilities / Sites – Layout, traffic flow, design, expansion opportunities 

People – How are the human resources managed and their productivity 

Fleet Management – How are the capital resources managed 

Operations – Route Audits and Productivity / Overall operational efficiencies scoring 

Financials – Current and future opportunities to positively impact the P&L 

Customers - Local market conditions and growth opportunities  

WRG realizes our client’s needs are multi-dimensional and that they have to be examined with a “systems” perspective. Best practice solutions aren’t found by looking at one piece of the puzzle.  Success is achieved by making sure that each system component works well with the rest of the system. It’s facilities, operating procedures, resource management, fleet maintenance, optimal use of technology, proper pricing of services as well as optimizing collection vehicle and operator performance measures.   

OPA past results have yielded between 5% and 30% improvements for our clients in the areas of productivity and profitability, depending on the line of business, senior management support and the ability to positively influence staff and employee behavior.  WIH does not use a “cookie-cutter” approach and works together the Clients’ key stakeholders to provide specifically tailored solutions in the areas that are of most concern and that are mutually identified as areas of the greatest opportunity for improving the bottom line (profits) and cutting costs.  The OPA process brings tremendous benefits to our Clients’ solid waste operations and management team.

Aligning & Transforming Your Organization’s Culture, Talent, & Strategy
 

Aligning your corporate culture, structure, and talent with your business strategy is challenging, complicated, and necessary. Strategic shifts such as new products, services, market expansion, evolving growth strategies, new corporate initiatives, technology, new leadership, or mergers and acquisitions, all impact your most valuable asset, your people. WIH Resource Group’s Organizational Change Management Team can help your organization become aligned with the critical changes required for success. We work across the entire organization, offering business-oriented and data-driven solutions to drive your organization’s specific agenda to achieve the highest impacts and sustainable business results.
 

What is OCM?
 

Organizational change management (OCM) is a framework for managing the effect of new business processes, changes in organizational structure or cultural changes within an enterprise. Simply put, OCM addresses the people side of change management.
 

A systematic approach to OCM is beneficial when change requires people throughout an organization to learn new behaviors and skills. By formally setting expectations, employing tools to improve communication and proactively seeking ways to reduce misinformation, stakeholders are more likely to buy into a change initially and remain committed to the change throughout any discomfort associated with it.
 

Successful OCM strategies include:
 

Agreement on a common vision for change -- no competing initiatives.
Strong executive leadership to communicate the vision and sell the business case for change.
A strategy for educating employees about how their day-to-day work will change.
A concrete plan for how to measure whether or not the change is a success -- and follow-up plans for both successful and unsuccessful results.
Rewards, both monetary and social, that encourage individuals and groups to take ownership for their new roles and responsibilities.
 

Organizations do not change, people do.
 

When your organization undertakes projects or initiatives to improve performance, seize opportunities or address key issues, they often require changes; changes to processes, job roles, organizational structures and types and uses of technology. However, it is actually the employees of your organization who have to ultimately change how they do their jobs. If these individuals are unsuccessful in their personal transitions, if they don’t embrace and learn a new way of working, the initiative will fail. If employees embrace and adopt changes required by the initiative, it will deliver the expected results.

Three Levels of Change Management

1.       Individual Change Management
 

Individual change management requires understanding how people experience change and what they need to change successfully. It also requires knowing what will help people make a successful transition: what messages do people need to hear when and from whom, when the optimal time to teach someone a new skill is, how to coach people to demonstrate new behaviors, and what makes changes “stick” in someone’s work. Individual change management draws on disciplines like psychology and neuroscience to apply actionable frameworks to individual change.
 

2.       Organizational/Initiative Change Management
 

Organizational or initiative change management provides us with the steps and actions to take at the project level to support the hundreds or thousands of individuals who are impacted by a project.
 

Organizational change management involves first identifying the groups and people who will need to change as the result of the project, and in what ways they will need to change. Organizational change management then involves creating a customized plan for ensuring impacted employees receive the awareness, leadership, coaching, and training they need in order to change successfully. Driving successful individual transitions should be the central focus of the activities in organizational change management.
 

Organizational change management is complementary to your project management. Project management ensures your project’s solution is designed, developed and delivered, while change management ensures your project’s solution is effectively embraced, adopted and used.
 

3.       Enterprise Change Management Capability
 

Enterprise change management is an organizational core competency that provides competitive differentiation and the ability to effectively adapt to the ever-changing world. An enterprise change management capability means effective change management is embedded into your organization’s roles, structures, processes, projects and leadership competencies. Change management processes are consistently and effectively applied to initiatives, leaders have the skills to guide their teams through change, and employees know what to ask for in order to be successful.
 

The end result of an enterprise change management capability is that individuals embrace change more quickly and effectively, and organizations are able to respond quickly to market changes, embrace strategic initiatives, and adopt new technology more quickly and with less productivity impact. This capability does not happen by chance, however, and requires a strategic approach to embed change management across an organization.
 

Click below or call 480.241.9994 to learn more about how to assess and grow your organization’s change management capability.

WIH Resource Group (WRG) offers specialized environmental health and safety services.  Members of WRG’s team are Certified Safety Professionals offering a full range of partnership safety assistance. 

WRG’s Consultants are experienced in conducting safety audits, reviewing areas as diverse as management planning, budgeting, compliance, and benchmarking against other companies in similar SIC codes. At our client’s option, audits may encompass the following areas: 

• Federal, state, and local safety regulations  
• Client specific procedures and programs 
• Applicable industry standards
• Safety programs are customized to meet the client’s organizational needs 

WRG Safety Compliance Services will help train managers and employees in awareness and injury/accident prevention activities.  WRG’s team will assist clients in how to recognize hazards within their business, ensure regulatory compliance, and follow industry standards.  

Fleet Safety –WRG has comprehensive expertise designing fleet safety programs for solid waste collections and long-haul trucking companies. WRG has experience in evaluating and predicting losses by reviewing current operations and past data and helps clients proactively identify drivers with high-risk patterns. This allows clients to take corrective actions by implementing driver management program or conducting route observations, which will control unsafe behavior before an accident occurs.  

WRG assist clients in developing safe fleet operational procedures to prevent vehicle accidents and reduce operating costs. 

Focus areas include: 

• Dispatching methods 
• Operational upset conditions 
• Backing 
• Speed management 
• Blind spot education programs 
• Turning approaches 
• Driver hiring and training 
• Driver retention 
• Driver wellness programs 
• Accident avoidance techniques 

WRG’s driver-training programs are designed to shape and form driver’s behaviors and attitudes.

Safety Manuals & Procedures – WIH’s team is experienced in developing customized industry and facility specific training materials, safety manuals, handbooks, and operating procedures. We have a proven track record of developing safety materials that are easily understood and smoothly incorporated into daily operations.
 

The Challenge
 

Municipalities across the country are seeking ways to modify their solid waste & recycling collection systems to increase efficiency, minimize environmental and social impacts, and comply with state regulations calling for increased diversion rates. The WIH Resource Group team offers a comprehensive and integrated approach to solid waste management, which adds value regardless of what stage a municipality is at.
 

As one of the leading environmental firms, WIH Resource Group (WRG) and their meaningful partners, bring extensive expertise and experience to benefit our clients.
 

WRG's team understands the benefits and challenges of franchise and contract systems for waste and recycling collections.

What We Offer
 

Baseline Assessment
We access current solid waste collection systems using a quantitative approach

to evaluate costs and impacts (such as greenhouse gas emissions associated with

vehicle miles traveled and overall costs and revenue requirements of the current

system). As part of the baseline assessment the WRGteam models future conditions 

under different scenarios including changes to recycling rates and collection of organics.
 

Alternatives Assessment
The WRG team engages with key stakeholders to learn about the unique priorities of a given community and to develop creative alternatives that align with these priorities. We will follow an interactive and iterative process that maximizes the likelihood of acceptance of the selected waste management approach.
 

Environmental Documents Preparation
Our team uses our experience in solid waste management approaches and our knowledge gained from site-specific baseline and alternative assessments to prepare required environmental documents.
 

Public Outreach
We assist with public outreach needs throughout the life of the project.
 

Procurement and Implementation Assistance
Our team provides the following procurement support for the municipalities we work for:
 

• Development of requests for proposals (RFP) organized in a manner that facilitates evaluation of submittals.
• Evaluation of proposals using a structured approach that provides transparency and defensibility.
   
• Contract development and negotiations including strategic planning, facilitation, and development of contract terms.

WSI specializes in providing solid waste collection cost reduction, waste audits, waste characterization studies, sustainable recycling program development and / or improvement, waste disposal auditing, landfill cost avoidance, education and outreach and related cost reduction analysis for various types of clients that generate waste who want to reduce their costs and increase recycling.

Typical clients include: apartment complexes, retail strip malls, hospitals, commercial businesses, grocery stores as well as industrial manufacturers.

WSI also provide “bundled” solutions to municipalities (Cities, Counties and other Jurisdictions) to assist them in developing sustainable recycling and waste management programs and resources for their local businesses and industrial waste generators. WSI Staff have developed a multi-step process for evaluating and improving our client's waste management costs and improving or implementing sustainable recycling programs for them.

WSI pays particular attention and places a special focus on identifying areas for reducing costs and establishing permanent recycling collection programs where they currently do not exist to encourage recycling that creates greater waste diversion from collection and disposal, resulting in lower costs to our clients.

The company’s staff began working with clients in early 2005, and has already reduced costs for a wide range of various sized businesses and municipalities. WSI currently works with clients throughout North America and globally.

Waste Savings, Inc. (WSI) develops client-specific solutions that assist our Clients in producing less waste, paying less to have it collected, transported, processed and disposed of, as well as develop sustainable recycling program efforts.
 

In conducting our initial facility evaluations for Clients, WSI pays particular attention and places a special focus on identifying areas for reducing costs and adding value, not only in waste management services, but environmental compliance and enhancing existing programs or establishing permanent recycling collection programs where they currently do not exist.
 

In addition to basic waste and recycling management services, WSI and its teaming partners, can offer additional services to Clients in response to a more a holistic environmental management services approach including Environmental Management Planning, Audits and Assessments.
 

Commercial and industrial clients benefit from WSI’s commitment to minimizing the impact on operations and maximize the profitability of their environmental activities.
 

WSI’s knowledge of environmental regulations; credibility with the regulatory community; consistency in reporting procedures and familiarity with established and emerging technologies make our company a reliable environmental partner.
 

What makes Waste Savings, Inc. unique among our competitors is that all of our professional staff previously held senior management positions with some of the largest publicly traded solid waste service providers in North America.  As a result, we share our first-hand knowledge with WSI clients to reduce waste management costs.

Waste Audits

Frequently, when working with new Clients, Waste Savings, Inc. will conduct a waste audit. This entails analyzing a customer’s current waste volume and habits to look for ways to streamline their collection services, make things work more efficiently, and save money. Basically we review what they are throwing away, and how.
 

As part of the waste audit, customers provide information about the contents of their waste stream, a copy of their current contract and access to their facilities so we can do the analysis.
 

As a result of the audit, WSI often finds that there are items in the waste stream that can be recycled, which could create cost savings for the Client. The assessment also helps determine which Waste Savings Services would best fit the needs of the Client.

Call 480.241.9994 or email below to contact us  to let us know how we can be of service in assisting you and your organization in reducing costs, increasing recycling and improving your environmental stewardship!

bwallace@wihresourcegroup.com

480.241.9994